American Health Information Management Association (AHIMA) Certification Practice Exam

To improve medical record completion compliance after failed previous methods, what should be the HIM manager's next step?

1. Discuss the problem with the hospital CEO.

2. Call the Joint Commission.

3. Contact other hospitals to see what methods they use to ensure compliance.

4. Drop the issue because noncompliance is always a problem.

The correct answer is: Contact other hospitals to see what methods they use to ensure compliance.

Consulting with other hospitals to learn about their successful methods for ensuring medical record completion compliance is a strategic approach that can provide valuable insights and best practices. This option emphasizes collaboration within the healthcare community and encourages learning from the experiences of others who may have faced similar challenges. By reaching out to peers, the HIM manager can gather innovative strategies, tools, and processes that have proven effective in different settings. This could involve understanding various technological solutions, policy changes, or workflow modifications that have helped other organizations improve compliance. Furthermore, this collaborative effort fosters a culture of shared knowledge, which can lead to better outcomes in enhancing medical record completion. Addressing compliance issues is not simply a matter of discussing them at higher administrative levels or resorting to external bodies. It often requires practical solutions grounded in real-world experience. Relying on successful practices from other institutions can ultimately drive the HIM manager’s efforts to implement effective change and improve compliance in their own facility.